Go open ChatGPT right now. Ask it: "what's the best [your category] tool?"
If your name isn't in the answer, a competitor's is. Not because they rank higher on Google. Because their content was built to be quoted, and yours wasn't. That's the entire gap this article closes — and the same gap our Free AI Audit maps out for your product in a few minutes.
Source: Ahrefs, 863K keywords / 4M AI Overview URLs
Read this if you only have 20 seconds
Ranking well on Google no longer predicts whether AI engines cite you. Write answers a model can quote in one sentence. Publish the comparison page your competitors are hoping you never write. Add schema so machines don't have to guess what your product does. Show up on G2 and Capterra like your citations depend on it — because increasingly, they do. Our Generative Engine Optimization service handles all four for SaaS teams that don't have the bandwidth to do it in-house.
FundamentalsWhy Page 2 Stopped Being "Almost There"
Page 2 used to be a waiting room. Some relevance, some authority, and with a bit more content and a few more links you'd climb to page 1. That logic assumed a human was scrolling. Increasingly, no one is — the answer arrives fully formed, and the page itself has disappeared.
A large-scale Ahrefs study of 863,000 keywords and 4 million AI Overview URLs found that only around 38% of pages cited in Google AI Overviews also rank in the top 10 organically, down sharply from 76% just seven months earlier.
AI doesn't cite the best-ranked page. It cites the clearest answer it can extract and trust.
DiagnosisFour Reasons You're Not in ChatGPT Yet
1. Your answer is buried on line four
AI engines extract answers, they don't read essays. Every core page should answer its own headline in the first two sentences. If your H1 asks "What's the best CRM for solo founders," say the answer immediately — don't build up to it.
2. You never wrote your own "X vs Y" page
Buyers ask AI tools to compare you against competitors whether or not you've written that page yourself. If you haven't, the model is filling that gap using G2, Capterra, and Reddit threads you don't control. Write the comparison yourself, or a stranger writes it for you. Our walkthrough on getting cited by ChatGPT, Perplexity, and Google AI covers how to structure that page so a model can actually lift it.
3. Your docs and your marketing site disagree
Models pull feature details from documentation as often as blog posts. If your docs describe a feature differently than your homepage does, a model can cite the wrong version — or cite a competitor's clearer explanation of your own feature.
4. Machines can't tell what your page is about
Google's own Search Central documentation confirms structured data helps systems understand a page's meaning rather than inferring it. Without SoftwareApplication, FAQPage, and Organization schema, you're asking a machine to guess. This is usually the fastest fix in our GEO engagements — most SaaS sites are missing two of the three.
StrategyWhat Actually Moves the Needle
Improving SEO for a SaaS company now means building for two readers at once: the person, and the model deciding whether to quote you. The overlap is bigger than people think — see our full breakdown in 10 strategies to increase AI search visibility.
- Answer first, explain second — lead every page with the direct answer, then support it.
- Publish the comparison page before your competitors' fans write it for you.
- Implement schema for SoftwareApplication, FAQPage, and Organization entities.
- Earn mentions where models already look — G2, Capterra, and relevant community threads.
- Publish original data a model can't generate on its own.
- Keep docs and marketing in sync — one version of the truth to cite.
OpportunityWhy This Favors the Underdog
Here's the part most SEO advice buries: this shift helps you if you're small. Since top-10 rankings correlate with AI citations far less than they used to, early-stage products with less domain authority have a real shot at being cited — one of the few current SEO shifts that favors smaller teams over incumbents with a decade of backlinks. Run a Free AI Audit and you'll usually see exactly where that opening sits for your category.
Category-defining tools benefit too. A product that clearly owns one use case is easier for a model to categorize and recommend confidently than a vague "all-in-one platform."
GuardrailsDon't Sound Like an Ad
AI models are more likely to cite content that reads as balanced than content that reads as a pitch. Overstating capabilities gets filtered out in favor of a more neutral competitor source. Google's own helpful content guidance applies to pricing and feature pages just as much as blog posts — visible credentials, clear dates, real sources.
MonitoringTrack the Metric Search Console Can't Show You
Google Search Console won't tell you if ChatGPT mentions your brand. Google's own AI Features documentation confirms there's no separate technical checklist for AI Overviews beyond standard indexing — which means citation tracking has to happen somewhere else entirely. Track instead:
- AI citation frequency across ChatGPT, Perplexity, Gemini, and Claude
- Answer inclusion rate for your core category terms
- Visibility in "vs" and "alternatives to" queries specifically
- Competitor citation share for the same queries
Deeper walkthrough here: getting cited by ChatGPT, Perplexity, and Google AI, or the broader 10 strategies to increase AI search visibility. For more on the discipline behind this whole approach, see our GEO services overview or browse the rest of our AI SEO blog.
ChecklistDo This Today, Not Someday
- Ask ChatGPT and Perplexity whether they already recommend you.
- Rewrite your top 5 pages so the first two sentences answer the headline.
- Publish comparison pages for your top 2–3 competitors this month.
- Add schema to every product and pricing page.
- Audit docs vs. marketing copy for anything a model could cite wrong.
- Claim and manage G2 and Capterra like they're backlinks, because they are.
Final ThoughtsThe Page Is Disappearing. Stop Optimizing for It.
Page 2 was never the real goal — it was a proxy for "not yet visible." That proxy is breaking down fast. The SaaS companies winning right now are the ones writing for the citation, not the rank.
Our Generative Engine Optimization work helps SaaS teams find that exact gap and close it. Start with a Free AI Audit to see where ChatGPT, Perplexity, and Google AI Overviews stand today — on you, and on whoever's getting cited instead. Have questions about your specific stack? Talk to us or head back to the OptimizeAISearch homepage to see the full picture of what we do.
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Frequently asked questions
What does it mean to be cited by AI instead of just ranking? +
How is AI SEO different from traditional SaaS SEO? +
Do backlinks still matter for SaaS AI SEO? +
How long does it take to see AI citation results for a SaaS site? +
Can an early-stage SaaS product compete with bigger competitors in AI search? +
Sources & references
- Ahrefs — Update: 38% of AI Overview Citations Pull From Top 10 Pages
- Search Engine Journal — Google AI Overview Citations From Top-Ranking Pages Drop Sharply
- Google Search Central — Article Structured Data Documentation
- Google Search Central — Creating Helpful, Reliable, People-First Content
- Google Search Central — AI Features and Your Website
- Schema.org — Documentation
- OpenAI — ChatGPT Overview
- G2 — Software Reviews Platform